Help & FAQ

Answers to the most common questions about using LungVision AI.

LungVision AI is an online tool that looks at a chest X-ray and tells you which of four results it most likely matches: COVID-19, Normal, Bacterial Pneumonia, or Viral Pneumonia. It also shows how confident it is and highlights the areas of the lungs the result was based on.

Log in, open the Analyse page, and upload a chest X-ray image. Start the analysis and, after a few seconds, you will see your result, a confidence score, and a colour heatmap over the image.

Upload a clear chest X-ray image (for example a JPG or PNG). The tool is built for chest X-rays only. If you upload a photo, scan, or any image that is not a proper chest X-ray, the tool will not show a result.

Normal means no signs of the conditions the tool checks for. COVID-19, Bacterial Pneumonia, and Viral Pneumonia are the three lung conditions the tool can flag. The result shown is the one the X-ray most closely matches.

The confidence score is a percentage that shows how sure the tool is about its result. A higher score means the tool is more certain. It is not the same as a medical certainty, so always discuss your result with a doctor.

The colour heatmap is placed over your X-ray and highlights the areas of the lungs the tool focused on when reaching its result. It helps you see which part of the image influenced the outcome.

If your image does not look like a proper chest X-ray, the tool will not show a diagnosis and will let you know the image could not be analysed. Please upload a clear chest X-ray and try again.

No. LungVision AI is a support tool only. It does not replace a medical diagnosis. Always share your results with a qualified doctor before making any health decision.

All of your previous analyses are saved on the History page. Open any past scan to view its result, confidence score, and heatmap again.

Yes. After an analysis you can download your result as a PDF report, which you can keep for your records or share with your doctor.

On the login page, click "Forgot password" and follow the steps to set a new password.

Your account details and uploaded X-rays are used only to provide your results. See our Privacy Policy for full details on how your information is stored and used.

Still need help? Contact our support team.